Two applications in Citrix Sharefile will be removed from the end of April

Two of the apps in Citrix Sharefile will soon stop being available.
The desktop app will be removed on April 27 and will be replaced by Citrix Files. The Drive folder will removed on May 11 and will also be replaced by Citrix Files. Citrix Files has all the functionality of the apps that are being removed.

To use Citrix Files you need to install it manually:

1. Download Citrix Files for Windows or Mac.

Download for Windows: https://www.citrix.se/downloads/sharefile/clients-and-plug-ins/citrix-files-for-windows.html
(or via http://dl.sharefile.com/cfwin)

Download for Mac: https://www.citrix.se/downloads/sharefile/clients-and-plug-ins/citrix-files-for-mac.html

2. Open the downloaded file, accept the terms of use and select \"Install\".

3. After \"Installation successfully completed\" appears, click \"Launch\".

4. Select \"Log in with my company credentials\" and fill in \"guse\".

Back

To the top

Pagemanager: IT Service

Contact information

For questions regarding the collective IT services at the University of Gothenburg, please contact the Service Desk on 031-786 2020 or email: support@gu.se

SMS-information:
Staff and students at the University of Gothenburg can subscribe to operational information via SMS (in Swedish). You will then receive an SMS in the event of serious incidents and disruptions. Whether a SMS is sent or not is determined by the nature, extent and degree of impact of the incident, and the assessment is made on a case-by-case basis.

Start a subscription by contacting us via e-mail driftinfo@gu.se. Enter name, mobile number and x account or gus account.

Unsubscribe by sending an e-mail to driftinfo@gu.se.

Subscription via e-mail:
Staff and students at the University of Gothenburg can subscribe to operating information via e-mail. You will then receive an email in the event of serious incidents and disruptions. Whether a email is sent or not is determined by the nature, extent and degree of impact of the incident, and the assessment is made on a case-by-case basis. You control your own subscription on the menu Subscription to the left.

Regular system maintenance
Planned system maintenance is carried out regularly, usually on the third Wednesday of the month.

Read Operational information on your smartphone / touchpad
Use your phone or touchpad browser to log into Operational Information which presents an adapted version of Operational Info for your smartphone or touchpad.

University of Gothenburg • Phone 031-786 0000 (vx)